| Protection From Harm |
| The biggest concern families have about community agency services is safety and how their family member will be treated by the support staff. GCS, Inc. believes, "When In Doubt, Check It Out" It's everyone's responsibility to keep people with disabilities safe. |
| GCS, Inc. is committed to protecting the individual we serve from harm without exception. We have trained agency investigators on staff to quickly respond to any allegation of abuse, neglect, mistreatment or exploitation. When this sort of allegation is reported we immediately contact the TN Division of Mental Retardation so an investigation can begin. |
| GCS, Inc. has a Management Plan and staff development classes to prevent incidents of abuse, neglect and mistreatment. We have clearly posted contact numbers at every program site to allow staff to directly contact the State of Tennessee to report suspected incidents. The agency has a strict policy against retaliatory actions as a result of reporting abuse allegations. |
| The family is always notified of all allegations. |
| Anyone can report abuse, neglect, mistreatment or exploitation by calling the TN Division of Mental Retardation at: 1-800-579-0023 |